Shipping policy
Shipping Policy
Last updated: November 1, 2026
At CozyFixes, we keep shipping simple and clear, with free shipping on every order within Canada.
Where we ship
We currently ship within Canada only.
Processing and delivery times
- Order cutoff: 2:00 PM Eastern Time. Orders placed after the cutoff are processed the next business day, which can add a day to the estimate.
- Handling time: 1 to 2 business days (Monday to Friday).
- Transit time: 5 to 7 business days.
- Estimated total delivery: 6 to 9 business days.
Delivery times are estimates and may vary due to factors outside our control.
Carriers
We ship with trusted carriers including Canada Post, UPS, and Purolator.
Shipping cost
Free shipping on all orders within Canada, with no minimum.
Delivery issues
If your order is delayed or a package goes missing, contact us right away and we will help track it down.
Tracking
Once your order ships, you will receive an email with your tracking number. You can also track your order on our Order Tracking page: https://nt1cjf-tc.myshopify.com/apps/trackyourorder
Changes to this policy
We may update this policy at any time; changes take effect when posted here with a new last updated date.
Contact Information
Store Address: 25 Guinevere Rd, Markham, Ontario, L3S 4S9, Canada
Store Email: info@cozyfixes.com
Store Phone: +1 289 276 3678
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (Eastern Time)
We aim to reply to your email within 1 to 2 business days.